Privacy Policy for Luma

At Luma, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [lumaworld.io] and purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you make a purchase or create an account, we may collect:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party payment providers)

b. Non-Personal Information

• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referring website addresses
• IP address and general location data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Send order confirmations and updates
• Improve our website and services
• Send promotional emails (only with your consent)
• Detect and prevent fraud

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Such as payment processors, shipping companies, and email marketing services
• Legal Authorities: When required to comply with legal obligations or protect our rights
• Business Transfers: If we undergo a merger or acquisition

4. Your Rights and Choices

Depending on your location, you may have rights to:

• Access or correct your personal data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent to marketing communications

To exercise any of these rights, please contact us at: support@lumaworld.io

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic
• Improve user experience
  You can control cookie settings through your browser or our cookie consent banner.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no online transmission or storage is 100% secure. Please take precautions when sharing sensitive data online.

7. Children’s Privacy

Luma does not knowingly collect personal data from children under the age of 18. If we are informed, we have collected data from a minor, we will delete it immediately.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Luma 

Email: hello@lumaworld.io
Address: DHA Phase 6, Karachi.