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Terms Of Service

Terms & Conditions for Luma

Website: https://www.lumaworld.io/

Welcome to Luma! These Terms & Conditions govern your access to and use of our website, products, and services. By using our website, you agree to be bound by these Terms.


1. Use of the Website

You agree to:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when placing an order
  • Not engage in any activity that disrupts or interferes with our site’s operation

We reserve the right to suspend or terminate your access if you violate these Terms.


2. Products and Orders

a. Product Information

We strive to ensure that all product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct them.

b. Order Acceptance

Your order is not final until confirmed by us. We may refuse or cancel orders at our discretion, including for limited stock, pricing errors, or suspected fraud.

c. Pricing and Payment

All prices are listed in rupees and are subject to change without notice. Payments must be made through our secure third-party payment provider or through our cash on delivery service.


3. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary based on your location and chosen shipping method. Luma is not liable for delays caused by third-party carriers.


4. Returns and Refunds

Please refer to our Return Policy lumaworld.io/return for details on returns, exchanges, and refunds.


5. Intellectual Property

All content on this website—including text, images, graphics, logos, and product designs—is the property of Luma or its content suppliers and is protected by copyright and other laws. You may not use any content without prior written permission.


6. User Accounts

If you create an account:

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized use
    We reserve the right to suspend accounts suspected of misuse or fraud.

7. Limitation of Liability

To the fullest extent permitted by law, Luma is not liable for:

  • Any indirect or consequential damages
  • Loss of data or profits
  • Any issues beyond our reasonable control, such as delays or failures due to third parties

8. Indemnification

You agree to indemnify and hold Luma harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use of our website or violation of these Terms.


9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan Any disputes will be subject to the exclusive jurisdiction of the courts in Pakistan


10. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the new terms.


11. Contact Us

For questions regarding these Terms, please contact:

Luma
Email: hello@lumaworld.io
Address: DHA Phase 6, Karachi.

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